Instances of police, military brutality evidence of state's limitations - researcher
"Covid-19 has exposed our inefficiency and ineffectiveness of policing systems," she added.
UKZN Professor Sadhana Manik believes members of the public have "no faith" in the police.
She said immigrant businessmen had also expressed "fear and reluctance" to report crimes.
"Immigrant shop owners in South Africa have been experiencing the looting of their shops, violence, victimisation, extortion and torture and all of this had happened pre Covid-19 and it has continued during the pandemic," she said
The aura of police corruption and brutality is something that we need to acknowledge at some point in time during this pandemic if we want to transform this sector.
She also mentioned Collins Khoza and America's George Floyd as examples of police brutality.
In March, days after the start of the national Covid-19 lockdown to stop the spread of the coronavirus, 40-year-old Collins Khosa died at his home in Alexandra, Johannesburg, News24 reported.
Khoza was approached by SANDF members who asked about a vacant chair and half a glass of alcohol next to it, according to court papers filed by his family.
The family said Khosa replied that he was allowed to drink at his home, but the soldiers allegedly did not take kindly to the comment.
They allegedly assaulted Khosa, poured beer over his head, held his hands behind his back while they choked and beat him, slammed him against a wall, and used the butt of a machine gun to hit him. Khoza was already dead when the ambulance arrived.
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Meanwhile, Floyd died on 25 May when a US police officer pressed his knee against his neck for nearly nine minutes while he repeatedly said he could not breathe.
SAPS' Mbali Mncati, who is the section head for vulnerable groups and victim empowerment, said the Khoza matter was "one of the things that was brought to the attention of the national commissioner and the national management about some of the gross violations that may be conducted out there, and I must say it is taken extremely seriously.
"I think the national commissioner [Kehla Sitole] ensured that the proper steps were made to address this issues and we know it has been a name that is familiar with us, in the sense that it is used as the name of what to avoid and the sort of thing that brings a lot of shame and disgrace upon a really noble profession.
"And what we have been striving towards is being professional, ethical conduct, protecting members of the public and not violating members of the public."
Mncati also admitted gender-based violence was a problem.
"We have an offender who is locked down or living with the victim, and that is really quite a challenge," she said.
She added that officers would "always offer" the necessary assistance to individuals.
However, should "bad apples" fail to assist, the public should report them to station management.