Wed, 21 Oct 2020

| Advertising alone cannot sustain journalism any longer, says Media24 CEO

Basson said that the current advertising model is not sustainable and it would be reckless if the company continued to hedge its future on it.

"We are not only selling a product we are holding power to account; we are strengthening democracy.

"Advertising cannot be our only source of income. If we can convince people that the value they are getting out of our product, out of reading our journalism is good enough to pay for, then we can build a second revenue stream alongside advertising which will see us with even bigger newsrooms in the future," said Basson.

News24 has decided to go with the 'fremium' model as opposed to the metered model that was preferred in the early days of paywalls. The 'fremium' model allows for majority of the content to be free, including breaking news, but premium content will be reserved for subscribers only.

Premium content includes investigative and in-depth journalism, as well as opinions, analysis and views on news, politics, sport, business and lifestyle stories.

A subscription will further include access to journalism from City Press, You, Drum and True Love magazines.

Premium content will not be add-free.

"For now, the majority of the content will be free as we see what the uptake is from our readers. I know that this is a behavioural change, after 22 years of giving away our content for free we are now asking people to change, and we will remain realistic about that," said Basson.

The aim is now to build deeper relationships with subscribers to ensure the success of the subscription-based model. This will be done by bringing comments through an artificial intelligence platform that was developed for the New York Times, Wall Street Journal and the Washington post. "This platform will make comment less toxic and my journalists and I are looking forward to engaging with our readers."


Basson told readers to keep an eye out for fun entertainment included in the subscription which will be localised, such as crossword puzzles and soduko.

There will be curated newsletters and topics range from business, sport, lifestyle, food, movies. These will go alongside the existing morning and evening newsletters "Good morning South Africa" and "In case you missed it."

For now News24 is allowing individual subscribers but are in talks to have business and corporate packages in future.

News24 will also introduce a text-speech feature with a unique South African voice that will enable subscribers to listen to stories in a voice that can pronounce South African names/words correctly.

Basson said the publication will be increasing podcast output as audio is big in the company's future plans.

Unfortunately, the Netwerk24 subscription will not be included in the News24 subscription as the English and Afrikaans divisions operate separately.

"The digital age with the advent of the internet in the early '90s saw many news publishers, including News24, publishing their content for free and now are in a position where they look back and think maybe they should have never given away their content for free, this is a point in history where media publishers around the world are ready to change that," said Basson.

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